PRIVACY AND COOKIES POLICY

PRIVACY

I am committed to respecting your privacy and the privacy of every visitor to my web site/person completing this form/signing up to any of my services and newsletter. The information

collected about you will be used to fulfil the required services and enable me to contact you for appropriate reasons.

The information that I collect about you will only be used lawfully (in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018). All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.

Your information will not be disclosed to anyone third parties unless otherwise agreed in writing with you.  I expect the information I hold to be accurate and up to date. You have the right as an individual to find out what information I hold about you and make changes if necessary. You also have the right, assuming I am not obligated by law to refuse, to ask me at any point to stop storing and using your personal data.

The type of information that I will collect on you, and you voluntarily provide to me on this [website/form/service] may include:

* Your name and date of birth

* Address

* Telephone number(s)

* Email address

* Survey responses

* IP address

* Next of kin name and telephone number

* Health questionnaire and medical history

In further dealings with you, I may extend this information to include further information on your mental and physical wellbeing, purchases, services used, exercise prescriptions, workshops and courses, records of confidential conversations, agreements and payment transactions.

You are under no statutory or contractual requirement or obligation to provide me with your personal information, however the nature of my work with you may rely on it for us to progress the relationship and work with you as a client in an effective manner.

The legal basis for processing your data is based on your legitimate interest and subsequent agreement to work with me,

and agreed at the point the information was initially provided. Therefore I will not store, process or transfer your data to any third parties unless I have an appropriate lawful reason to do so. Unless we are precluded from doing so by law, you have the right to

remove your consent at any time via the unsubscribe link included on all emails I send, or by contacting me and requesting that processing of your details be restricted or deleted.

Unless otherwise required by law, your data will be stored for a period of 5 years after my last contact with you or some other identifiable action or period, at which point it will be deleted.

PROTECTION OF PERSONAL INFORMATION

I, Isobel Cripps will take precautions, including

administrative, technical and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.

COOKIES

This site uses cookies – these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable

cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. 

GOOGLE ANALYTICS

This website sets “first party” cookies through its use of Google

Analytics.  Google Analytics is used to provide non-personal site

analytics, which in turn help me improve this website and your experience using it. Google Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the

reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than isobelcripps.com 

If you have a concern about how we handle your data, or you would like to lodge a complaint, you may do so by contacting The Information

Commissioners Office.

Should you have a question about your data, or to have your information removed or rectified, please contact me via email:

isobel@isobelcripps.com